Data protection

At Facilimmo.ch, we attach the utmost importance to the security and confidentiality of your personal data. We are committed to handling your information transparently and in compliance with the laws in force, in particular the General Data Protection Regulation (GDPR) and the applicable Swiss regulations.

1. Collection of Personal Data

We collect personal information in the following cases :

When you subscribe to our newsletter
When you use our contact forms
When you browse our site (via cookies)
When you interact with our services or partners

The data collected may include :

Identification data: surname, first name, e-mail address
Browsing data: IP address, browser type, length of visit
Transactional data (if applicable): purchase or interaction history

2. Purpose of Data Processing

We use your data solely to :

Provide you with relevant content and tailored services
Improve the quality of our articles and services
Manage your subscription to our newsletter and offers
Carry out analyses and statistics on the use of our site
Ensure the security and compliance of our platform

Your data will not be sold or shared with third parties for commercial purposes without your explicit consent.

3. How long we keep your data

We only keep your data for as long as is necessary for the purpose for which it was collected.

Browsing data (cookies) : Up to 13 months
Subscription data (newsletter, accounts, etc.): Until you unsubscribe
Anonymised statistical data: Indefinitely

You may request the deletion of your personal information at any time (see section 6).

4. Data protection and security

We implement strict measures to protect your information against :

Unauthorised access
Inadvertent modification or disclosure
Accidental loss or destruction

In particular, we use :

Secure hosting
Encryption protocols
Restricted access controls for sensitive data

5. Users' rights

You have several rights concerning your personal data :

Right of access: You can ask what information we hold about you.
Right of rectification: You can modify or update your information.
Right to erasure: You can request the deletion of your data.
Right to portability: You can recover your data in a readable format.
Right to object: You may refuse the use of your data for certain purposes.

To exercise these rights, please contact us using our contact form.

6. Cookies and tracking

We use cookies to improve your user experience and analyse the performance of our site. You can change your preferences at any time via our dedicated cookies window.

7. Changes and Contact

We reserve the right to update this policy in line with legal and technical developments.

Last updated: 7 March 2025